The Frost & Flame Difference
The Frost and Flame difference is trust. It’s the customer’s trust in knowing they are dealing with straightforward, honest experts in their field. Frost & Flame has gained the trust of thousands of customers since 1976. Here are just some of the specifics:
- Frost & Flame is a family run business with the owners in-store everyday.
- Frost & Flame has carefully researched and has throughout the years made agreements to carry only the best rated products. Those quality manufacturer names are listed on the home page.
- Frost & Flame is a full service hearth products and gas company licensed by the state of Maine. We do complete installation of products sold including the running of gas lines and setting gas tanks.
- Frost & Flame has guaranteed low prices with expert installation plus the best after the sale service.
- All sales people receive intensive on-going in-house and factory training on new products when they become available. We have your answers!
- Owner Steve Richard personally does in-house inspections for all product purchases before installation in your home.
- All of the Frost & Flame installers are licensed and certified. We do NOT use subcontractors like many other companies.
- Frost & Flame does custom and unique installations every week. Do you have an usual request?... Challenge us!
- Frost & Flame offers a one year full warranty on products installed by our employees.
We work hard every day to gain and keep our customer’s trust. We welcome you to contact us or stop in so we can personally show you what we offer.